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Managing Customer Service

TshirtRiches Online Academy
TshirtRiches CORE
MANAGING YOUR T-SHIRT BUSINESS
Managing Customer Service

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TshirtRiches CORE

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BEING YOUR OWN BOSS

Do You Have What It Takes to Start a T-shirt Business

Setting Short & Longterm Goals

How to Be Most Productive

Working With Family & Friends

BIRTHING YOUR T-SHIRT IDEAS INTO REALITY

Making Sense Out of Your T-shirt Ideas

What Makes a Design Good or Bad?

Starting a T-shirt Collection

Defining Your T-shirt Brand

Do it Yourself or Hire a Graphic Designer

Use Mock-ups or Photographs?

Your Options for Getting T-shirts Made

Selling Your Own T-shirt Transfers

Branding Your Own T-shirt Tags

Trademarks & Copyrights

MARKET RESEARCH

Getting to know your potential customers

Getting to Know Your Competition

Defining Your Strengths and Weaknesses

Identifying Threats & Opportunities

Pricing Your T-shirts

Identifying Your Sales Channel

BUSINESS ESSENTIALS

Coming Up With a Business Name

Getting Your Business License and Permit

Establishing Your Corporation / LLC

Getting Your Sales Tax ID to Buy Wholesale

Establishing a Business Checking Account

GETTING YOUR WEBSITE UP & RUNNING

Selecting and Buying a Dot-Com Name

Build the Ultimate T-shirt Store

Adding Wholesale Options to Your Website

BOOSTING SALES WITH A NEWSLETTER

ONLINE MARKETING FOR YOUR TEE BIZ

Executing Online Marketing Campaigns

Marketing On Other Websites

Blogging for Traffic & Building Your T-shirt Brand

Using Social Media to Promote and Sale Your Brand

Selling T-shirts With an Army of Affiliates

Buying instant traffic from Google, Yahoo & Bing

OFFLINE MARKETING FOR YOUR TEE BIZ

Executing Offline Marketing Campaigns

Using Direct Mail (SRDS)

Marketing in Print Publications

Local and National Events and Tradeshows

Creating and Selling From Print Catalogs

Establishing a Reseller Program

GETTING YOUR SHIRTS INTO RETAIL STORES

Identifying a Target (Store)

Establishing Terms

Creating Line Sheets

Sending Out Samples of Your Tees

MANAGING YOUR T-SHIRT BUSINESS

Managing Customer Service

Managing Returns and Refunds

Using an Answering Service

Hiring and Using Virtual Assistants

Leveraging the Media to Sell a BUNCH of T-shirts

SUPPLIERS AND VENDORS

Wholesale Blanks (Shirts, Hats, Apparel)

Custom Transfer Vendors

Stock Transfer Vendors

Packaging & Shipping Suppliers

T-shirt Displays & Racks

Heat Presses & Supplies

Inkjet Printers to Use

High Heat Pigment Inks

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